Return Policy

Return Policy

You have the right to cancel your order within 14 days of receipt without providing any reason.

Conditions:
• The item must be unused and returned in its original packaging.
• Personalized or opened cosmetic products are excluded from returns.

How to return:
1. Send us an email at zoureiqistore@gmail.com including your order number.
2. We will send you return instructions.
3. Once we receive the item, we will refund the amount within 7 business days via the original payment method.

Note:
Return shipping costs are borne by the customer, unless the item is defective or delivered incorrectly.